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Privacy Policy & Cookie Policy for japanko-official.com

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This is the Cookie Policy and Privacy Policy for japanko-official.com website. Please, read the following text carefully to understand how we protect your privacy, which data we collect and why, and what options and rights you have in terms of your privacy, while browsing our website.

If anything is unclear after reading this text, contact us at contact[at]japanko-official[dot]com.

Initial Statement

Before going into details, we want to clarify a few things:

  • We do not offer an option to register on the website, or any similar option that will result in us collecting any sensitive data or information about you.
  • We do our best to anonymize all data that can be considered personal under the new GDPR legislation.
  • Our main goal is to provide you with useful and free content, that will help you to learn more about Japan and successfully plan your trip.
  • We do not share any data or information with third parties, unless directly specified on this page.

Data that we collect from every visitor, and why we collect them

1. Website Function Cookies

We use cookies to make our website work including remembering your search settings (when using search button on the page). There is no way to prevent these cookies being set other than to not use our site.

2. Anonymous Visitor Statistics Cookies

Anonymized data, collected by Google Analytics, such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website, and deliver new and useful content for you, and all our visitors.

It is impossible to identify a particular person from the anonymous data collected by Google Analytics. We have also turned off all options in Google Analytics settings that may (when turned on) result in Google sharing our traffic data with their partners (Google products & services, Bench-marking, Account specialist are disabled in our account).

You can still opt out from Google Analytics cookies, following the steps outlined here: Opt out from Google Analytics cookies. You can read their privacy policy here: Google privacy policy.

3. Retargeting Cookies

Due to our legitimate interest in the analysis, optimization and economic operation of our online offer and for these purposes within the meaning of Art. 6 (1) f. of the GDPR we use the so-called “Facebook pixel” of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).

Facebook is certified under the Privacy Shield Agreement and thereby offers a guarantee to comply with European data protection law.

With the help of the Facebook pixel, Facebook is on the one hand able to determine the visitors of our online offer as a target group for the presentation of advertisements (so-called “Facebook ads”). Accordingly, we use the Facebook pixel to display our Facebook ads only to Facebook users who have shown an interest in our website or who have specific characteristics (e. g. interests in certain topics or products determined by the websites visited) that we submit to Facebook (so-called “custom audiences”). With the help of the Facebook pixel, we also want to make sure that our Facebook ads are in line with the potential interest of users and do not have a nuisance effect. Using the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users have been redirected to our website after clicking on a Facebook ad (so-called “conversion tracking”).

The Facebook pixel is directly integrated into our website by Facebook and can store a so-called cookie, i. e. a small file, on your device. If you then log in to Facebook or visit Facebook when you are logged in, your visit to our online offer will be noted in your profile. The data collected about you is anonymous for us, i. e. it does not allow us to draw conclusions about the identity of the users. However, the data is stored and processed by Facebook so that it can be linked to the respective user profile and used by Facebook as well as for its own market research and advertising purposes. If we transfer data to Facebook for comparison purposes, it is encrypted locally in the browser and only then sent to Facebook via a secure https connection. This is done with the sole purpose of matching the data encrypted by Facebook.

Facebook’s processing of the data is governed by Facebooks Data Usage Policy. Accordingly, general instructions on how to display Facebook ads, in the Facebook Data Usage Policy. For specific information and details about the Facebook pixel and how it works, please visit the Facebook Help Center.

You may object to the collection by the Facebook pixel and use of your data to display Facebook ads. To set what kind of ads you see on Facebook, you can go to the page set up by Facebook and follow the instructions on how to set up use-based advertising. The settings are platform-independent, i. e. they are applied to all devices, such as desktop computers or mobile devices.

You may also object to the use of cookies for measuring range and advertising purposes via the Network Advertising Initiative’s deactivation page and additionally via the US website or the European website.

Data That We Collect From Our Customers Only

You can purchase digital products from us.

If you choose to use PayPal to make purchases through our website, you will be directed to the PayPal website and provide your payment information directly to PayPal. PayPal’s privacy policy applies to the information you provide on the PayPal website.

The entire purchase process takes place on PayPal website. We do not store your credit card information and do not control and are not responsible for PayPal, or its collection or use of your information.

Please read their privacy policy carefully before proceeding with your purchase.

After your purchase, the only data that are stored in our database, are:

  • Your name
  • Your email (necessary to send you a download link to get your materials)
  • Time and date of your purchase
  • Name of the item you purchased

We store these data on our server for one year (365 days), for the following reasons:

  • To be able to identify your payment, and send you a new download link (if the original link expired), or an updated version of the digital product you purchased from us.
  • To be able to process your request for a refund.
  • To help you with any request you may have, regarding your purchase.


In no event do we use these data to send promotion emails, and in no event do we share them with third parties.

However, if you, for any reason, want us to delete these information earlier than after 365 days from the date of your purchase, you can do so, sending your request to contact[at]japanko-official[dot]com.

Keep in mind, however, that after deleting the information we won’t be able to identify your transaction. Therefor, once you ask us to delete your transaction information, we won’t be able to offer any customer service to you.

Security Of Your Personal Data

We have implemented appropriate technical and organizational controls to protect your personal data against unauthorized processing and against accidental loss, damage or destruction.

Unfortunately, sending information via the internet is never completely secure. Although we will do our best to protect your personal data once with us, we cannot guarantee the security of any personal data sent to our site while still in transit and so you provide it at your own risk.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Your Rights

You have the following rights:

  • Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
  • Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
  • Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
  • Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
  • Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
  • Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
  • Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  • Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
  • Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
  • Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
  • Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

Contact details

Have any questions? You can contact us with any questions or request regarding your privacy at contact[at]japanko-official[dot]com, or, you can send us a direct mail to the business address below. We reply to all requests in a timely manner, complying with the new GDPR legislative.

Paradox Bay d.o.o., Ulica Ivana Banjavcica 5, 10000 Zagreb, Croatia

Changes and Updates to this Privacy & Cookie Policy

We reserve the right to revise this Privacy Policy by updating it and posting it at https://japanko-official.com/privacy-policy/, with the new terms taking effect on the date of posting.

You should periodically review this page to ensure you are familiar with the most current version of our cookie and privacy policy. Your use of the Service after the Effective Date posted above constitutes your acceptance of the updated Privacy Policy.

Recommended links

We recommend you to read the content on the following links, to better understand your rights and options in general, when it comes to browsing the internet:

https://www.eugdpr.org/ (official website dedicated to GDPR)
http://aboutads.info/choices (tool that helps you to opt out from various cookies, not only those we use on our website)